Term and Conditions

Last Updated: [Date]

1. Website Use and Intellectual Property

1.1 Eligibility

You must be at least 18 years old to purchase from our boutique. By using this site, you confirm you are of legal age to purchase intimate apparel in your jurisdiction.

1.2 Intellectual Property

All content on this website, including designs, text, graphics, logos, and product descriptions, is our exclusive property or licensed to us and protected by international copyright laws. Unauthorized use is strictly prohibited.

1.3 User Conduct

You agree to:

• Provide accurate account information
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with the site’s functionality

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings. Please refer to size charts for guidance.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice. If an item becomes unavailable after ordering, we will notify you promptly.

2.3 Intimate Apparel Hygiene

For health and hygiene reasons, certain items cannot be returned:

• Crotchless lingerie
• All items marked “Discount” or “Final Sale”

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method upon order confirmation.

3.4 Sales Tax

Applicable sales tax will be calculated during checkout based on your shipping address.

4. Shipping Policy

4.1 Shipping Areas

We ship worldwide except to certain Asian regions and remote areas. Shipping restrictions may apply to some products.

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: Orders over $50 via EMS (15-25 business days after dispatch)

Processing time is 1-2 business days for all orders.

4.3 Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by customs, incorrect addresses, or unforeseen circumstances.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• Unworn and unwashed
• In original packaging with tags attached
• Not hygiene-sensitive items (see section 2.3)

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order details
2. Receive return authorization and instructions
3. Ship items to our San Francisco boutique

Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.3 Refunds

Approved refunds will be issued to the original payment method within 5-7 business days (credit cards) or 3-5 business days (PayPal). Original shipping fees are non-refundable.

5.4 Exchanges

We offer size/color exchanges for eligible items. US customers receive free return shipping for exchanges. Price differences will be adjusted accordingly.

6. Privacy and Data Protection

Your privacy is important to us. All personal information is handled according to our Privacy Policy, available on our website.

7. Limitation of Liability

To the fullest extent permitted by law, Lingerie Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms shall be governed by the laws of California, USA, without regard to conflict of law principles.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

Lingerie Shop Customer Care
4517 Harrison Street
San Francisco, CA 94143
Email: [email protected]